A SENTELCO, LLC hosted solution with a "service level agreement" ensures that you are notified in a timely manner when your environment is in danger. Depending on the level of service you require, SENTELCO, LLC can automatically alert you or dispatch the repair organization you specify when your cooling units fail.

Service Level	Monthly Price per Sensor
Gold One-year term. One-hour response. All SENTELCO Monitoring and Control System repair parts and labor included. 1 All SENTELCO Monitoring and Control System patches and major software releases for your system released during the term of the agreement.	$3.00
Silver One-year term. Four-hour response. All SENTELCO Monitoring and Control System repair parts and labor included. 1 All SENTELCO Monitoring and Control System patches for your system released during the term of the agreement.	$1.00
Bronze One-year term. Next business day response. SENTELCO Monitoring and Control System repair parts are included. Labor is charged at the current standardized rate. 1 All SENTELCO Monitoring and Control System patches for your system released during the term of the agreement.	$0.50
Does not include repair parts or labor costs associated with non-SENTELCO equipment.